Recognition Program

Giving drivers like you the best experience possible is extremely important. The Recognition Program gives you all of the tools you need to get more from your Grubhub experience.


Your stats. Your level. Your rewards.

It all starts with your delivery stats. The better your stats, the higher your level. And the higher your level, the more opportunities you unlock for yourself, like:


Early block pick up

Get access to new blocks up to two days earlier.


Catering orders

Larger orders with a higher value and a bigger opportunity for tips.

How it works.

Levels are updated weekly based on your delivery stats over the last 30 days. If you’re a new driver, you’ll receive a level after your 20th completed order. In order to earn a program level you must have activity history in each stat category.

The stats.

Attendance rate – The percent of blocks you schedule that you attend.
Acceptance rate – The percent of offers that you accept.
Block drop rate – The percent of blocks you schedule, but drop before or during the block.

Levels and opportunities:

Based on your stats, you’ll earn entry into one of three program levels. Each level corresponds to the following stats.


100% Attendance rate

95%+ Order acceptance rate

< 10% Block drop rate

1st access to new blocks

Catering order eligible*

Driver Rewards


100% Attendance rate

85%+ Order Acceptance rate

< 20% Block Drop Rate

2nd access to new blocks

Catering order eligible*

Driver Rewards


All other drivers



3rd access to new blocks



*In areas where applicable.