FAQs

General Information

Delivering with Grubhub is great! You are able to earn money with every delivery and every mile you drive while on a flexible schedule. Apply today and be your own boss with Grubhub for Drivers!

After a Grubhub diner places an order, our drivers are able to accept it and earn money by picking up and delivering the order! Our drivers earn money with every delivery and every mile they drive while keeping 100% of their tips!

Here are just a few reasons why drivers chose to partner with Grubhub:

  • Quick application & flexible schedule
  • Earn money with every delivery and every mile you drive
  • Keep 100% of your tips, No exceptions
  • Make money on your terms—no passengers, no small talk
  • No resume, interview or delivery experience required
  • Contact-free delivery and access to order personal protective equipment for your health & safety

Grubhub drivers have access to special discounts and opportunities just by partnering with Grubhub! Visit the Driver Rewards page to see what we offer!

Application

Thank you for your interest in partnering with us. Click here to apply to become a Grubhub driver and start earning!

In order to help foster a positive experience for our delivery partners, Grubhub strives to avoid having too many drivers on the road at any particular time in our markets. This means that occasionally we pause bringing on new drivers to provide our already existing delivery partners the best opportunity to earn. If you have already submitted your information at driver.grubhub.com, we have your information and will contact you when there is availability in your region. There is no further action that you need to take at this time.

You can view the status of your application from your applicant portal. Each applicant will receive a unique link that allows them to check their application status in real time. This link is included in almost every email sent from Grubhub during the application process. It is also sent via SMS when you first apply. Please note: if you are on the waitlist, contacting Grubhub will not decrease your wait time.

If you have previously partnered with Grubhub but have not toggled available in more than 4 months, your account may need to be reactivated. In this instance you will not have access to log into your Grubhub Driver App and will receive an A-1003 error when trying to log in. To learn more about reactivating your Grubhub driver account, please check out our help guide.

Please check out our transfer guide to learn more about requesting a transfer prior to hitting the road.

Grubhub will place your application “on hold” if we have not heard from you in a while. If you would like to jump start your application, please submit a request using this form. Use the same email address you used when you applied and select I’m an Applicant > My Application is On Hold and I want to resume the application process.

Getting Started

Once you are verified to partner with Grubhub, you can start delivering immediately with any insulated delivery bag. Just download the Grubhub for Drivers app and hit the road!

All delivery partners must be 19+ years of age (21+ in Las Vegas), own an iPhone with iOS 11 or higher OR an Android with 5.0 or higher, have a data plan, and have a checking account for direct deposit.

Once you have become a verified delivery partner, simply download the Grubhub for Drivers app on the device of your choice. Once downloaded, tap “Get new password” within the app and enter the same email you used throughout your application process. A temporary code will be emailed to you which after entering, will allow you to create a new password. For a full tutorial on how to setup your Grubhub for Drivers app, check out our help guide.

A delivery boundary, or delivery region, is a group of neighborhoods or towns where Grubhub restaurant partners and customers are located. You’ll want to be in your region’s delivery boundaries when you set your status to Taking Offers. To check your delivery boundaries, locate the Account section in the menu of the Grubhub for Drivers app and select Delivery Region.

Scheduling blocks allows you to create a flexible schedule to earn when you want without interrupting life. They also give you the opportunity to receive more orders and potentially higher earnings! To sign up for a block, log into the Grubhub for Drivers App and tap on Scheduling in the menu, click Update schedule, and select a time. Available blocks will appear with a + symbol next to them.

Yes! You can toggle on to deliver at any time that your market is open without a scheduled block.

Contact-free delivery lets diners request the order be left at their door, in their lobby, or another place at the delivery location. Due to social distancing, Grubhub diners are defaulted into the contact-free delivery option. Even if they don’t select this option directly, many of them are leaving clear instructions in the delivery notes. For more information about contact-free delivery, check out our help guide to learn more.

Payment

Grubhub drivers are paid based on Mileage per order + Time spent on the road + Special offers + 100% of their tips for every order they deliver.
Get more information about how Grubhub drivers are paid.

Instant Cash Out is a feature in the Grubhub for Drivers app that allows you to cash out your available earnings directly into your bank account whenever you want! For more information on Instant Cash Out, visit our help guide.

Drivers are able to cash their earnings out up to $500 a day using the Instant Cash Out feature, which is free for Chase Bank customers and $.50 each for all other bank customers. If you do not wish to use the Instant Cash Out feature, payments are sent on Thursdays to your bank via direct deposit.

Drivers are able to cash their earnings out up to $500 a day using the Instant Cash Out feature, which is free for Chase Bank customers and $.50 each for all other bank customers. If you do not wish to use the Instant Cash Out feature, payments are sent on Tuesdays to your bank via direct deposit.

Gear

Some Grubhub orders require that the driver pays for the order at the restaurant using a Driver Card. The Grubhub Driver Card is sent to Drivers by Grubhub so that these orders can be paid for by Grubhub.

You will receive your delivery bags and Grubhub Driver Card 5-10 business days after completing your onboarding. We will send you an email with the tracking number once it becomes available. Remember, once you are verified to partner with Grubhub, you can start delivering immediately with any insulated delivery bag. Just download the Grubhub for Drivers app and hit the road!

Grubhub drivers can choose what clothing they wear while delivering. However, wearing PPE that is in accordance with the CDC is required while driving with Grubhub. For additional information about health and safety tips while making deliveries, check out our help guide.

Just Eat Takeaway.com FAQs

We’ve officially combined with Just Eat Takeaway.com to create one of the world’s largest online food delivery companies. Together, we’ll have the most innovative technology platform connecting restaurants, drivers and diners.

Just Eat Takeaway.com is a leading online food ordering marketplace in the U.K., Germany, the Netherlands, and Canada, and has a strong presence in Australia and throughout continental Europe.

With Just Eat Takeaway.com, we saw an attractive opportunity to best position ourselves to support our delivery partners, diners and communities.

Your app will not change, and Grubhub will continue to run just as we always have, but with increased investment for continual improvements. We are as focused as ever on helping you make money on your terms.

This combination is about growth and expansion, and we have no plans to exit any cities. 

As part of a larger, global company, Grubhub will have greater resources to invest for the future – such as in technology, marketing and delivery. We expect the combined company to provide you with additional delivery opportunities. 

No – we will continue to support you as we always have.