Delivery partner recognition & rewards
What you can expect along your journey
Elevate your earnings and Grubhub driver experience by advancing to higher program levels. We support you with partner rewards and discounts, exclusive product features, and milestone gifts when you meet delivery benchmarks.
Driver Levels
Your delivery stats determine your driver level. Higher levels unlock opportunities like first access to flexible scheduling and priority for catering offers, which can mean higher earnings.
Milestone Recognition
50 deliveries! 100 deliveries! As you reach new milestones, we celebrate your achievements by offering tokens of our appreciation, such as free gear and gift cards.
Partner Rewards
Just for delivering with Grubhub, you can take advantage of benefits like discounted car maintenance with CarAdvise, IRA matches with Robinhood, and more. Plus higher driver levels earn higher value rewards.
Your delivery stats determine your driver level. Higher levels unlock opportunities like first access to flexible scheduling and priority for catering offers, which can mean higher earnings.
50 deliveries! 100 deliveries! As you reach new milestones, we celebrate your achievements by offering tokens of our appreciation, such as free gear and gift cards.
Just for delivering with Grubhub, you can take advantage of benefits like discounted car maintenance with CarAdvise, IRA matches with Robinhood, and more. Plus higher driver levels earn higher value rewards.
Unlock more flexibility, higher earning potential, and greater rewards with stellar delivery stats
Understanding how your driver stats impact your experience is an important part of making the most of your time on the road.
Deliveries determine your stats
Your three driver stats are made up of your offer commitment rate, on-time arrival at merchant rate, and schedule commitment rate. New delivery partners receive a level once you complete 20 deliveries and have an active history in all stat categories.
Better stats = higher driver level
Your driver level is updated every Monday based on your activity over the last 14 days. As you improve your stats, you’ll reach higher levels, unlocking new and exciting opportunities.
Get to know the Grubhub driver levels
Your level is determined by three delivery stats:
- Offer commitment rate is calculated based on how many offers you accept and follow through on, as well as how many offers you unassign after accepting.
- On-time arrival at merchant rate is calculated based on how promptly you arrive at a restaurant or store to pick up an order.
- Schedule commitment rate is calculated based on how many blocks you complete and how many you remove from the schedule you’ve created.
Your stats are updated in real time. See a breakdown of your activity on the Account tab of the Driver app.
Partner
After beginning your journey as an “Entry” driver, you’ll move up to at least Partner status once you hit 20 deliveries, with access to schedule blocks for the next week on Saturdays.
Success tip: Accept offers quickly or they’ll go to someone else.
Success tip: Head out as soon as you accept an order so it doesn't get reassigned.
Success tip: You can remove a scheduled block within 30 minutes of picking it up without affecting your stats.
Pro
Pro delivery partners gain early access to schedule blocks on Fridays, ensuring Grubhub fits into their own unique schedule. They also receive higher value rewards than Partner drivers.
Success tip: Accept offers quickly or they’ll go to someone else.
Success tip: Head out as soon as you accept an order so it doesn't get reassigned.
Success tip: You can remove a scheduled block within 30 minutes of picking it up without affecting your stats.
Premier
Premier delivery partners gain first access to schedule blocks on Thursdays, exclusive access to automated scheduling, priority for large and catering orders, and the highest value rewards of all delivery partners.
Success tip: Accept offers quickly or they’ll go to someone else.
Success tip: Head out as soon as you accept an order so it doesn't get reassigned.
rate
Success tip: You can remove a scheduled block within 30 minutes of picking it up without affecting your stats.
After beginning your journey as an “Entry” driver, you’ll move up to at least Partner status once you hit 20 deliveries, with access to schedule blocks for the next week on Saturdays.
Success tip: Accept offers quickly or they’ll go to someone else.
Success tip: Head out as soon as you accept an order so it doesn't get reassigned.
rate
Success tip: You can remove a scheduled block within 30 minutes of picking it up without affecting your stats.
Pro delivery partners gain early access to schedule blocks on Fridays, ensuring Grubhub fits into their own unique schedule. They also receive higher value rewards than Partner drivers.
Success tip: Accept offers quickly or they’ll go to someone else.
Success tip: Head out as soon as you accept an order so it doesn't get reassigned.
rate
Success tip: You can remove a scheduled block within 30 minutes of picking it up without affecting your stats.
Premier delivery partners gain first access to schedule blocks on Thursdays, exclusive access to automated scheduling, priority for large and catering orders, and the highest value rewards of all delivery partners.
Success tip: Accept offers quickly or they’ll go to someone else.
Success tip: Head out as soon as you accept an order so it doesn't get reassigned.
rate
Success tip: You can remove a scheduled block within 30 minutes of picking it up without affecting your stats.
Grubhub driver rewards, delivered
Earn special discounts and opportunities just for partnering with Grubhub, plus higher driver levels gain higher value rewards! Click a reward to learn more, and use the email from your Grubhub for Drivers account to claim it.
CarAdvise
Save an average of 26% on car maintenance and services when you book through the CarAdvise app. Premier and Pro drivers also receive retail discounts, plus 50% off oil changes for Premier and 25% off oil changes for Pro drivers.
Robinhood
Plan your financial future with Robinhood. Premier drivers receive a 3% IRA contribution match for the first year after signing up, while Pro drivers receive a 2% match, and Partner drivers 1%.
Stride Health Insurance
Save nearly $500, on average, with a Stride healthcare plan, including dental and vision.
Intuit TurboTax
Get 50% off TurboTax Premium products as a Pro or Premier driver, and 25% off as a Partner-level driver. Check your driver level and claim your reward in the app.
Claim in the Driver App
Nextbase Dash Cams
Named as Editor’s Choice for “Best Dash Cam Overall” by Car and Driver, save big on Nextbase’s top-rated dash cams.
Milestones met, recognition unlocked
Milestone recognition is earned as you hit new delivery benchmarks, such as 50 or 100 deliveries. Unlock surprises such as gift cards and delivery gear!
Delivery Gear
Grubhub Gift Cards
Next time you’re feeling hungry, indulge yourself with a Grubhub gift card!
Cash Gift Cards
Unlock prepaid gift cards that you can use any time anywhere.
Next time you’re feeling hungry, indulge yourself with a Grubhub gift card!
Unlock prepaid gift cards that you can use any time anywhere.
Delivery partner recognition & rewards FAQs
Where can I see my driver level?
Tap Account and View my stats in the Driver app to see your program level and real-time stats. New levels are assigned every Monday.
How do I claim milestone rewards?
To redeem your well-deserved gift, we’ll send you an email with a unique promo code that you can claim by heading to the Milestones Rewards section of the Driver Shop. During checkout, simply use the email address linked to your Grubhub for Drivers account to claim your gift.
How do I claim partner rewards?
Most rewards can be claimed by clicking the links directly from this page and signing up on the associated partner pages using the same email as your Grubhub for Drivers account. Specifically for the TurboTax reward, you will need to visit the Driver app, tap Account, and scroll down to the Driver rewards section to claim the offer in-app.